Resources
Technical writing aimed at people who build, and the longer papers underneath it. No trend pieces, and no form in front of anything.
· 2 min
A lawyer does not want a summary of the indemnity clause. They want to be taken to it, with the words intact, so they can form their own view. That distinction changes the whole build.
Legal · RAG
· 2 min
Logistics paperwork is the canonical extraction problem, and the difficulty is never the model. It is that the input is a photograph taken in a lorry cab by someone in a hurry.
Logistics · Data and integration
· 2 min
It is unglamorous, it is everywhere in finance operations, and it is a better fit for a language model than most of what gets demonstrated on stage — provided the model never touches the arithmetic.
Finance · Data and integration
· 2 min
In text, a two-second pause is imperceptible. In conversation it is the difference between a system that feels present and one people talk over. Almost every voice architecture decision follows from that.
Voice · Agent architecture
· 2 min
A new model version is a dependency upgrade to the least deterministic component in the system, and it usually arrives without a changelog that describes what will change about your behaviour.
LLM workflows · Delivery
· 2 min
Conventional monitoring tells you the request succeeded. For a model-backed system that is nearly useless — the interesting failure returns 200 and says something wrong.
Observability · Platform
