Privacy Policy

Last updated: December 2024

Introduction

Syntrigen ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, company)
  • Profile information and preferences
  • Content you create using our products
  • Communications with our support team
  • Payment and billing information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Develop new products and features

Data Storage and Security

We implement industry-standard security measures to protect your data:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • SOC 2 Type II certified infrastructure
  • Regular security audits and penetration testing

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes providing data processing agreements and supporting data portability requests.

Cookies

We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@syntrigen.com
Address: Syntrigen, Inc.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.