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Syntri

Privacy Policy

Last updated: February 22, 2026

1. Introduction

Syntri ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-native business suite platform and related services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including account registration details (name, email, organization), content you create within our products (tasks, contacts, documents, etc.), and communications with our support team.

2.2 Automatically Collected Information

We automatically collect certain information when you use our services, including device information, IP address, browser type, usage patterns, and performance data. We use PostHog for product analytics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Power AI features including Syntri Brain cross-product intelligence
  • Detect, prevent, and address technical issues and security threats

4. AI and Data Processing

Our AI features, including Syntri Brain, process your business data to provide intelligent suggestions, automate workflows, and generate insights. Your data is not used to train models for other customers. AI processing occurs within your organization's data boundary.

5. Data Sharing

We do not sell your personal information. We may share information with third-party service providers who assist in operating our platform (hosting, payment processing, analytics), subject to confidentiality obligations.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, role-based access controls, and regular security audits.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting our support team.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data. To exercise these rights, contact us at privacy@syntri.com.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@syntri.com.